Cookie Policy
Last updated: December 2024
Introduction
This Cookie Policy explains how bookcall ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at bookcall.io ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, improve efficiency, and provide reporting information.
Cookies set by the website owner (in this case, bookcall) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., customer support chat).
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are essential for our Website to function and cannot be switched off in our systems. Other cookies help us provide customer support functionality.
How can I control cookies?
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.
Please note that essential cookies cannot be rejected as they are strictly necessary for authentication and the basic functioning of the Website.
Types of cookies we use
Essential Website Cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as authentication and access to secure areas.
sb-*-auth-token
Provider: Supabase (First-party)
Purpose: Used to store your authentication session token. This cookie is essential for keeping you logged in and maintaining your session across page visits.
Expires: When your session ends or after the token expiry period (typically 1 hour, with automatic refresh)
Functionality Cookies
These cookies enable the Website to provide enhanced functionality and personalization, such as customer support chat.
crisp-client/session/*
Provider: Crisp (Third-party)
Purpose: Used by our customer support chat widget to maintain your chat session. This allows you to continue conversations with our support team across page visits.
Expires: 6 months
Analytics and Customization Cookies
None at the moment. We do not use analytics cookies that track your behavior across websites.
Advertising Cookies
None. We do not use advertising or tracking cookies.
How can I control cookies on my browser?
You can manage cookies through your web browser settings. Below are links for managing cookies in popular browsers:
Do you serve targeted advertising?
No. We do not serve targeted advertising and do not allow third parties to collect information about your browsing behavior for advertising purposes.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page regularly for any changes.
Contact Information
If you have any questions about our use of cookies or other technologies, please email us at:
Email: privacy@bookcall.io