Privacy Policy
Last updated: January 2026
1. Data Protection at a Glance
The following information provides a simple overview of what happens to your personal data when you visit this website and use our services.
Responsible Party
The data processing on this website is carried out by the website operator. You can find their contact details in the section 'Responsible Entity' of this privacy policy.
How Do We Collect Your Data?
Your data is collected when you provide it to us (e.g., when creating an account, booking a meeting, or contacting support). Other data is collected automatically when you visit the website (e.g., browser type, operating system, IP address).
What Do We Use Your Data For?
- To provide and maintain our booking service
- To send booking confirmations, reminders, and notifications
- To sync with your connected calendars and video conferencing tools
- To ensure the proper functioning of the website
- To provide customer support
- To analyze and improve our services
2. Hosting & Infrastructure
This website and its services are hosted using the following providers. Personal data collected may include IP addresses, meta and communication data.
Cloudflare
Our application is hosted on Cloudflare. We also use Cloudflare for DNS, CDN, and security services. Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. Cloudflare processes data in accordance with GDPR requirements. Cloudflare Privacy Policy
Supabase
Our database and authentication services are provided by Supabase Inc. Your account data, booking information, and meeting page details are stored securely in Supabase. Supabase Privacy Policy
3. Email Services
Resend
We use Resend to send transactional emails such as booking confirmations, reminders, and notifications. When you book a meeting or receive notifications, your email address and relevant booking details are shared with Resend. Resend Privacy Policy
Loops
We use Loops for marketing emails and product updates. If you subscribe to our newsletter or create an account, your email address may be shared with Loops. You can unsubscribe at any time. Loops Privacy Policy
4. Third-Party Integrations
bookcall allows you to connect external services to enhance your booking experience. When you connect these services, we only access the minimum data necessary.
Google Calendar Integration
When you connect Google Calendar, we request the following permissions:
- Read-only access to your calendar events (calendar.readonly) — We use this to check your existing calendar events and block those times as unavailable on your booking page. We do not modify, create, or delete any calendar events in your Google Calendar.
- Your email address (userinfo.email) — We use this to identify your Google account and associate the integration with your bookcall account.
Google Meet Integration
When you connect Google Meet, we request the following permissions:
- Create Google Meet meetings (meetings.space.created) — We use this to automatically generate Google Meet video conference links when a booking is confirmed.
- Your email address (userinfo.email) — We use this to identify your Google account and associate the integration with your bookcall account.
Other Calendar Integrations (iCloud, Outlook, etc.)
When you connect other calendar providers via CalDAV, we access your calendar data solely to check for conflicts and block busy times on your booking page.
Video Conferencing (Zoom, Microsoft Teams)
When you connect Zoom or Microsoft Teams, we request permissions to create meeting links on your behalf. Meeting details are shared only as necessary to schedule the video call.
5. Customer Support
Crisp
We use Crisp for live chat support. When you use the chat feature, your messages and any information you provide are processed by Crisp. Crisp may collect your IP address and browser information. Crisp Privacy Policy
6. General Information and Mandatory Disclosures
Data Protection
Protecting your personal data is important to us. We handle your data confidentially and in accordance with legal data protection regulations, including the GDPR.
Responsible Entity
Responsible for data processing on this website:
bookcall — a brand of kaion.ventures
Christian Schulze
Eckenheimer Landstr. 103
60318 Frankfurt
Germany
Email: privacy@bookcall.io
Data Retention Period
Your personal data remains with us until its purpose is no longer relevant or you request its deletion, provided no legal retention periods apply. You can request deletion of your account and associated data at any time.
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Data portability
- Object to processing
To exercise any of these rights, please contact us at privacy@bookcall.io.
7. Analytics
PostHog
We use PostHog for product analytics to understand how our service is used and to improve user experience. PostHog collects anonymized usage data including page views, feature usage, and technical information about your device and browser. This data helps us identify issues and prioritize improvements. PostHog is hosted in the EU and is GDPR compliant. PostHog Privacy Policy
8. Cookies
Our website uses cookies to provide functionality and enhance your user experience. These include:
- Essential cookies: Required for authentication and basic site functionality
- Preference cookies: Remember your settings (e.g., dark/light mode)
You can disable cookies at any time in your browser settings, though this may affect site functionality.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@bookcall.io